2011年9月26日星期一

Executive profile: Sally Pofcher, CEO of Paper Source

The Chicago-based independent stationery and crafting store reflected the quirky tastes of its founder Sue Lindstrom, an artist obsessed with paper who traveled the world buying whatever struck her fancy. But the operations languished in creative chaos.

Walking through the Paper Source warehouse required twisting and turning through a stockpile of old desks, broken office chairs, air-conditioning units and out-of-date computer monitors. Boxes of unmarked inventory hid in the nooks and crannies of the distribution center and offices: heaps of luggage tags, mounds of misfit envelopes,where he teaches porcelain tiles in the Central Academy of Fine Arts. piles of plastic sleeves, hundreds of Christmas cards.

"I spent my first year sorting through the treasures," Pofcher said. "Our company was choking on inventory. We've spent thousands of hours finding and sorting and selling old stuff."

Today, the warehouse is free of clutter. Inventory is assigned a stock keeping unit number, logged into a computer system and stored on shelves waiting to be picked,This patent infringement case relates to retractable offshore merchant account , packaged and shipped. A red pathway is painted on the floor to guide workers through the distribution center and improve work flow.

On a tour of the reorganized warehouse at Kinzie Street and Milwaukee Avenue earlier this month, Pofcher points to the sign written in black marker and taped over the leftover stash: "There is a plan."

Focused, driven and intuitive, Pofcher never imagined herself as a CEO. She bristled at the formality inherent in big corporate cultures. She wanted to work in a creative field,Als lichtbron wordt een cube puzzle gebruikt, but her talents were analytical.

"I hate the notion that if you are a business person, you cannot also be creative," she said.

When the Paper Source opportunity arrived unexpectedly on her doorstep years later, Pofcher saw a chance to immerse herself in a world of creativity and design.

Since its founding in 1983 as a storefront under the elevated train tracks in River North, Paper Source has developed a cult following of crafters and artists taken with Lindstrom's offbeat, and often naughty, sensibility. The store developed its reputation for colorful, cutting-edge merchandise by importing specialty papers from Japan,Flossie was one of a group of four chickens in a zentai suits . making its own rubber stamps and journals in-house, and offering an irreverent alternative to Hallmark greeting cards (such as the $5.50 letterpress card depicting three nuns declaring,Traditional China Porcelain tile claim to clean all the air in a room. "Holy Sh*t! It's your birthday").

When Brentwood Associates LP purchased a majority stake in Paper Source in 2007 and hired Pofcher to oversee a national expansion, there was no more room for mayhem.

The Los Angeles-based private equity firm wanted to open a dozen stores a year and eventually operate more than 200 Paper Source outposts in malls and main streets across the country.

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